Easy Submission Process

Submit ID, address proof, and refund policy for a hassle-free agreement experience.

Doorstep Verification

Complete verification at your doorstep before any charges to ensure your security and satisfaction.

Commitment to Security

Our policies prioritize your security and customer satisfaction throughout the service process.

USPC Service Agreement

Effective Date: 02-26-2025

Last Updated: 02-26-2025

1. Introduction

This Service Agreement ("Agreement") governs the provision of remote PC support services by USPC Service ("we," "us," or "our") to you ("Client" or "you"). By using our services, you agree to the terms outlined in this Agreement.

2. Scope of Services

USPC Service provides the following remote PC support services:

Hardware Support: Diagnostics, repairs, and upgrades.

Software Support: Installation, configuration, and troubleshooting.

Virus and Malware Removal: Detection and elimination of malicious software.

Data Backup and Recovery: Secure backup solutions and data retrieval.

Network Support: Internet setup, troubleshooting, and security.

Performance Optimization: System tune-ups and speed enhancements.

3. Client Responsibilities

To ensure a smooth service experience, you agree to:

3.1. Provide Accurate Information

Submit valid ID proof (e.g., driver’s license, passport) and address proof (e.g., utility bill, bank statement) for verification.

Provide a signed copy of the Refund Policy to acknowledge your understanding and acceptance.

3.2. Cooperate with Verification Process

Allow our agents or associates to visit your doorstep for verification purposes.

Ensure all submitted documents are genuine and up-to-date.

3.3. No Charges Until Verification

USPC Service will not charge you until the verification process is complete and all required documents are submitted.

4. Service Fees and Payment

4.1. Service Fees

Fees for services will be communicated upfront and are subject to change based on the scope of work.

4.2. Payment Methods

We accept payments via credit/debit cards, digital wallets (e.g., Apple Pay, Google Pay), and other secure payment gateways.

4.3. No Charges Until Verification

No fees will be charged until the verification process is completed and all required documents are submitted.

5. Refund Policy

Our Refund Policy is an integral part of this Agreement. By signing this Agreement, you acknowledge that you have read, understood, and agreed to our Refund Policy, which includes:

Full Refund: If we are unable to resolve your issue within 14 days.

Partial Refund: If the issue remains unresolved after 30 days.

No Refund: After 60 days from the service initiation date.

6. Compliance with U.S. Laws

This Agreement complies with the following U.S. federal and state laws:

6.1. Federal Laws

Federal Trade Commission (FTC) Act (15 U.S.C. §§ 41-58):

Ensures fair and transparent business practices.

Electronic Fund Transfer Act (EFTA) (15 U.S.C. § 1693):

Protects consumers in electronic payment transactions.

Computer Fraud and Abuse Act (CFAA) (18 U.S.C. § 1030):

Prohibits unauthorized access to computer systems.

6.2. State Laws

California Consumer Privacy Act (CCPA) (Cal. Civ. Code § 1798.100):

Grants California residents rights over their personal data.

New York General Business Law (N.Y. Gen. Bus. Law § 349):

Protects consumers from deceptive business practices.

Wyoming Consumer Protection Laws:

Ensures fair treatment of consumers in Wyoming.

7. Data Protection and Privacy

We are committed to protecting your personal information in compliance with:

Privacy Act of 1974 (5 U.S.C. § 552a):

Governs the collection and use of personal information.

Gramm-Leach-Bliley Act (GLBA) (15 U.S.C. § 6801):

Requires safeguards for financial information.

Children’s Online Privacy Protection Act (COPPA) (15 U.S.C. § 6501):

Protects the privacy of children under 13.

8. Doorstep Verification Process

To ensure the security and authenticity of our services, we require the following steps:

8.1. Document Submission

Submit valid ID proof and address proof via email or in person.

Provide a signed copy of the Refund Policy.

8.2. Agent Visit

Our agents or associates will visit your doorstep to verify the submitted documents and confirm your identity.

8.3. No Charges Until Completion

USPC Service will not charge you until the verification process is complete and all required documents are submitted.

9. Amendments and Dispute Resolution

9.1. Amendments

We reserve the right to modify this Agreement at any time. Changes will be communicated via email or our website.

9.2. Dispute Resolution

Any disputes arising from this Agreement shall be governed by U.S. federal law and the laws of Wyoming.

We encourage you to contact us at service@uspcservice.com or +1 786 796 7688 to resolve any concerns before pursuing legal action.

10. Contact Information

For questions or concerns regarding this Agreement, please contact us at:

Phone: +1 786 796 7688

Email: service@uspcservice.com

Address: 2120 Carey Ave, Cheyenne, Wyoming, USA - 82002

EIN (Employer Identification Number): 30-1337067

11. Acknowledgment

By signing this Agreement, you acknowledge that you have read, understood, and agreed to all terms and conditions outlined herein.

Client Signature: ___________________________

Date: ___________________________

USPC Service Representative Signature: ___________________________

Date: ___________________________

This Service Agreement ensures that USPC Service operates transparently, securely, and in full compliance with all applicable laws and regulations. Let me know if you need further refinements!