USPC Service Privacy Policy

Effective Date: 02-26-2025

Last Updated: 02-26-2025

1. Introduction

USPC Service ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our remote PC support services, visit our website, or interact with us in any way.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We collect the following types of information to provide and improve our services:

2.1. Personal Information

Contact Information: Name, email address, phone number, and mailing address.

Payment Information: Credit card details, billing address, and transaction history.

Account Information: Usernames, passwords, and security questions.

2.2. Technical Information

Device Information: IP address, device type, operating system, and browser type.

Usage Data: Pages visited, time spent on our website, and service usage patterns.

Remote Access Data: Information accessed during remote support sessions, including files, software, and system configurations.

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze trends, and administer the website.

You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

3.1. Service Delivery

To provide remote PC support services and resolve technical issues.

To process payments and manage your account.

3.2. Communication

To respond to your inquiries and provide customer support.

To send service-related updates, security alerts, and administrative messages.

3.3. Improvement and Analytics

To analyze usage patterns and improve our services.

To develop new features and personalize your experience.

3.4. Legal and Security Purposes

To comply with legal obligations and enforce our terms of service.

To detect, prevent, and address fraud, security breaches, or technical issues.

4. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

4.1. With Your Consent

We may share your information with third parties if you provide explicit consent.

4.2. Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).

4.3. Legal Requirements

We may disclose your information if required by law, court order, or government request.

4.4. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement industry-standard security measures to protect your information:

5.1. Encryption

All sensitive data is encrypted during transmission and storage using SSL/TLS protocols.

5.2. Access Controls

Access to your information is restricted to authorized personnel only.

5.3. Regular Audits

We conduct regular security audits to identify and address vulnerabilities.

6. Your Rights and Choices

You have the following rights regarding your personal information:

6.1. Access and Correction

You can request access to your personal information and correct any inaccuracies.

6.2. Data Deletion

You can request the deletion of your personal information, subject to legal obligations.

6.3. Opt-Out

You can opt out of receiving marketing communications by following the unsubscribe link in our emails.

6.4. Do Not Track

We do not respond to "Do Not Track" signals as there is no standardized response.

7. Compliance with U.S. Laws

Our Privacy Policy complies with the following U.S. federal and state laws:

7.1. Federal Laws

Privacy Act of 1974 (5 U.S.C. § 552a):

Governs the collection and use of personal information by federal agencies (if applicable).

Children’s Online Privacy Protection Act (COPPA) (15 U.S.C. § 6501):

Protects the privacy of children under 13.

Gramm-Leach-Bliley Act (GLBA) (15 U.S.C. § 6801):

Applies to financial information and requires safeguards.

Electronic Communications Privacy Act (ECPA) (18 U.S.C. §§ 2510-2522):

Protects electronic communications and data transfers.

7.2. State Laws

California Consumer Privacy Act (CCPA) (Cal. Civ. Code § 1798.100):

Grants California residents rights over their personal data, including access, deletion, and opt-out options.

California Online Privacy Protection Act (CalOPPA) (Cal. Bus. & Prof. Code § 22575):

Requires privacy policies for websites collecting personal information.

New York Stop Hacks and Improve Electronic Data Security (SHIELD) Act (N.Y. Gen. Bus. Law § 899-aa):

Requires businesses to implement reasonable data security measures.

Wyoming Data Privacy Laws:

While Wyoming does not have a comprehensive privacy law, we adhere to general privacy principles.

7.3. Case Law

Carpenter v. United States (138 S. Ct. 2206, 2018):

Reinforces the protection of digital privacy under the Fourth Amendment.

Facebook, Inc. v. Duguid (141 S. Ct. 1163, 2021):

Clarifies the definition of an automatic telephone dialing system under the Telephone Consumer Protection Act (TCPA).

8. International Data Transfers

If you are located outside the U.S., your information may be transferred to and processed in the U.S., where data protection laws may differ. By using our services, you consent to this transfer.

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect or solicit personal information from children. If we become aware of such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Phone: +1 786 796 7688

Email: service@uspcservice.com

Address: 2120 Carey Ave, Cheyenne, Wyoming, USA - 82002

EIN (Employer Identification Number): 30-1337067

This Privacy Policy ensures that USPC Service operates transparently, securely, and in full compliance with all applicable laws, acts, and case precedents. Let me know if you need further refinements!