USPC Service Refund Policy

Effective Date:2-23-2025

Last Updated: 2-25-2025

1. Legal and Regulatory Compliance

Our refund policy is governed by and fully complies with the following laws and regulations:

1.1. Federal Laws

Federal Trade Commission (FTC) Act (15 U.S.C. §§ 41-58):

Ensures all representations are truthful and non-deceptive.

Magnuson-Moss Warranty Act:

Guarantees clear and fair warranty and service terms.

Electronic Fund Transfer Act (EFTA):

Protects consumers in electronic payment transactions.

1.2. Industry Standards

Payment Card Industry Data Security Standard (PCI DSS):

Secures all credit card and digital payment processes.

1.3. State Laws

Wyoming Consumer Protection Laws:

Governs refund policies and ensures fair treatment of consumers.

Other Applicable State Laws:

Includes consumer protection statutes in states where services are provided (e.g., California, New York).

1.4. Digital Marketplace Policies

Google Play Store Policies:

Adheres to refund guidelines for services offered through Google Play.

Apple App Store Policies:

Complies with Apple’s refund terms for in-app purchases.

Microsoft Store Policies:

Follows Microsoft’s refund guidelines for services offered through their platform.

2. Refund Eligibility

USPC Service is committed to resolving your technical issues promptly and effectively. If we are unable to do so, you may be eligible for a refund under the following conditions:

2.1. Full Refund (Within 14 Days)

If USPC Service is unable to resolve your issue within 14 days of the service initiation date, you are entitled to a full refund of the amount paid.

2.2. Partial Refund (50% Within 30 Days)

If your issue remains unresolved after 30 days of the service initiation date, you may request a 50% refund of the service fee.

2.3. No Refund (After 30 Days)

Refund requests made after 30 days from the service initiation date will not be eligible for any refund.

3. Refund Process

To ensure a smooth and transparent refund process, please follow these steps:

3.1. Initiating a Refund

Contact our support team at:

Phone: +1 786 796 7688

Email: service@uspcservice.com

Provide the following details:

Your name and contact information.

Service request ID or reference number.

A brief description of the unresolved issue.

3.2. Refund Review

Our team will review your request and verify the details within 5 business days.

If additional information is required, we will contact you promptly.

3.3. Refund Processing

Approved refunds will be processed within 10 business days.

Refunds will be issued via the original payment method.

3.4. Investigation

If the issue is resolved during the refund review process, the refund request may be canceled.

4. Payment Gateway and Bank Policy Considerations

Refunds will be processed in compliance with the policies of the payment methods used, including:

Major credit cards (Visa, Mastercard, American Express).

Digital wallets (Apple Pay, Google Pay, Microsoft payment systems).

Other payment gateways (PayPal, Stripe).

Processing times, transaction reversals, and any additional fees are subject to the terms and conditions of your bank or payment provider.

USPC Service will coordinate with payment gateways to ensure refunds are handled securely and promptly in line with industry standards.

5. Exceptions and Non-Refundable Services

The following services or situations are not eligible for refunds:

Resolved Issues: If the issue has been successfully resolved, no refund will be provided.

Customer-Declined Solutions: If the customer declines a viable solution provided by USPC Service, no refund will be issued.

Third-Party Issues: Issues caused by third-party software, hardware, or services are not eligible for refunds.

Abuse or Misuse: If the customer misuses or abuses the service, no refund will be provided.

6. Amendments and Dispute Resolution

6.1. Amendments

USPC Service reserves the right to modify this Refund Policy at any time.

Changes will be updated on our website and communicated to customers as required by law.

6.2. Dispute Resolution

Any disputes arising from this policy shall be governed by U.S. federal law and the laws of Wyoming, without regard to conflict of laws principles.

We encourage customers to contact us at service@uspcservice.com or +1 786 796 7688 to resolve any concerns before pursuing legal action.

7. Contact Information

For questions or concerns regarding this refund policy, please contact us at:

Phone: +1 786 796 7688

Email: service@uspcservice.com

Address: 2120 Carey Ave, Cheyenne, Wyoming, USA - 82002

EIN (Employer Identification Number): 30-1337067

8. Acknowledgment

By using our services, you acknowledge that you have read, understood, and agreed to this Comprehensive Refund Policy, which is designed to protect your rights as a consumer while ensuring our adherence to all relevant laws and regulations.

This updated Refund Policy ensures that USPC Service operates transparently, fairly, and in full compliance with all applicable laws and industry standards. Let me know if you need further refinements!